In January, Mario Kotschner had the pleasure of speaking with specialists Gourav Datta and Kieran Gilmurray in our webinar about the hype of Robotic Process Automation and how the bots can be used in marketing.
Agile project management for public services
New Public Management is applied on a daily basis and lived out in a customer-oriented manner in the Office of Raum und Wirtschaft (RAWI). The teams in the areas of permits, project management, spatial planning, economic development, geoinformation and surveying advise and take care of a wide range of concerns.
They are the link between the communal and cantonal authorities in planning and building permit procedures. They are also responsible for the collection, processing and management of spatial data within the cantonal administration. They are in charge of drawing up the cantonal structure plan and implementing many of its measures. They are also the central point of contact within the cantonal administration for economic policy issues. They create strategic foundations, implement projects together with their partners and provide support in all business management tasks and functions in the areas of organisation, IT, controlling, accounting and human resources, administration and quality management.
More and more dynamic projects and requirements are also creating new challenges for the canton. Due to the increasing complexity of the projects and their multitude, classic project management no longer achieves the desired results in the required time. In addition, there is a lack of systemic support (configuration management) in project management, which drives project business forward with individual teams. In order to realise the projects even more efficiently and effectively, the Canton of Lucerne (RAWI) has now made it its mission to examine “agility” and its opportunities in project management.
Project Analysis & Consulting
With a customised impulse lecture or workshop on the topic of “Agile Project Management”, we set the decisive impulses in Project Engineering to be able to weigh up the possible introduction of an agile way of working. We showed the future stakeholders the following aspects:
- Advantages of traditional models
- Origin and meaning of “agile”
- Models «Scrum», «SAFe» and «LeSS»
- Choice of models based on the Stacey Matrix
- Learning curve expectations, opportunities and threats
- Roles, events and artefacts
- Work with user journey, user stories and evaluation of an MVP (minimum viable product)
- Definition of Ready (DoR) und Done (DoD)
- Framework transfer into practice
- Requirements for a hybrid model
- Configuration management in agile frameworks
The aim of our impulse presentations and workshops is to create ideas and concepts on how and where to deal with “agility” in the future – and in which areas it does not generate value. We consciously point out the challenges of transferring “agility” into reality and prepare teams for the changes.
We are pleased that we were able to introduce the RAWI staff to the exciting world of agile frameworks so that crucial questions could be answered in order to plan the next steps. In cooperation with the responsible persons, we succeeded in pointing out the advantages, disadvantages as well as the sense of carrying out this project.
Our range of services for RAWI in a nutshell
- Impulse presentation/workshop
- Sensitisation Transfer from “Waterfall” to “Agile
- Testing and support of frameworks
- Project analysis and consulting
- Introduction to professional requirements management
- Evaluation of configuration management
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